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Terms & Conditions

Terms & Conditions

GENERAL

Photo-Shop-Studio is committed to providing a quality, an easy and convenient method of online shopping gateway for its customers and makes every attempt to ensure the accuracy and reliability of information contained in this website.

However, before you enter the website or use any of the Photo-Shop-Studio services, you must carefully read the Terms and Conditions set out below so that we both know what to expect from each other. You are consenting to be bound by these terms and conditions if you proceed to access and use this service. Your usage of the site and/or placement of an order indicates your acceptance of these terms and conditions.

Photo-Shop-Studio does not warrant any typographical errors, the accuracy, adequacy or completeness of any material on this website. We are not liable for any error or changes in packaging, description, label or illustration of any product advertised within the Site.

This website may include links to other websites operated by other individuals or entities. Photo-Shop-Studio do not make any warranty or representation about any linked sites nor can any liability be accepted for any loss or damage which may arise as a result of accessing or using any material which may appear at a linked website. Your use of such links is at your own risk.

By accessing information at or through this website each user waives and releases Photo-Shop-Studio to the full extent permitted by law from any loss, damage, claims, liabilities, expenses whatsoever arising out of, or attributable to, any content, goods or other material on this website.

If you are under the age eighteen (18) years you cannot place orders with us on-line. By accepting these Terms and Conditions you acknowledge that you are over the age of eighteen (18) years. If you are under 18 years of age, we require that you obtain the consent of your parents or guardians before providing us with any information or making any purchase enquires.

Photo-Shop-Studio reserves the right to amend or update these Terms and Conditions at any time without providing notice to you. Users that do not fully agree with these Terms and Conditions should immediately exit this website.

IMAGES and SPECIFICATION

All pictures and specifications on this website are for illustration and information purposes only and may vary from the actual product. Photo-Shop-Studio will not accept any liability for defamation resulting from third party material on this website and is not liable for the actions of users of this website, the providers of information or ideas to this website or the suppliers of goods purchased from this website. Images, photos, designs, logos and product copy are either property of, or used with permission by Photo-Shop-Studio and are protected by copyright, trademarks, intellectual property right laws and other applicable international treaties. It may not be copied or used without the written permission from Photo-Shop-Studio and/or the owner which reserves all rights.

 

PRICING

All prices indicated are GST inclusive and are subject to change without notice. Web pages are kept up to date whenever possible. All prices listed are accurate at the time of listing but may vary at time of order. The cost of postage listed on web-site is for Australia nation-wide delivery and must be paid at the same time you pay for the product in full. For oversized and heavy/bulky items, we will inform you the postage and handling costs and obtain your consent before accepting your orders.

 

STOCK AVAILABILITY

If stock becomes unavailable after an order is placed online, Photo-Shop-Studio reserves the right to either place the order on backorder (which may vary and depends on the next available shipment), or cancel the order and refund the paid amount.

 

WARRANTY

Many of our products come with a warranty from the manufacturer that cannot be excluded under the Australian Consumer Law. We offer back to back limited 1 year manufacturer warranty. However, warranty does not cover any light bulb, flash tube, battery or any damage via misuse, accident, environment/ natural causes, electrical surges, water damaged, incorrect usage, overloading or overusing beyond maximum limits, gravity force or dropped as described on manufacturers’ warranty terms and conditions.  . 

Warranty is claimable via Photo-Shop-Studio upon presentation of a receipt/ proof of purchase matching the item and showing the purchase date. Items purchased over 1 year or without proof of date of purchase will incur a repair charge as required. We are not liable for any damage to or loss of any programs, data, or other information stored on any media contained within electronic products.  

All claims are to be submitted to Photo-Shop-Studio in writing via email, and our customer service team will respond to your claim accordingly. Any shipping cost incurred for the return of the item are the responsibility of the customer.

 

PAYMENT TERMS

We accept Cash, EFTPOS, Visa, Mastercard and Bankcard if you are coming to our shop for purchase and pick-up.

We accept the following forms of payment for orders placed via phone or on-line:

1. Direct deposit / Electronic Funds / Telegraphic Transfers

Please make all direct deposit or funds transfers to the following account details:

Bank: Westpac Bank BSB: 032 135 Account Number: 117 018 Account Name: Photo-Shop-Studio

Payment by direct deposit into Westpac bank is the quickest way of confirming your order. Please enter your full name and order number as the reference in all funds transfers to streamline our processing of your order.

2. Cheques / Money Orders

We accept personal, business or bank cheques and money orders. Please note we can only accept cheques drawn on an Australian Bank and will only dispatch goods upon receipt of cleared funds. This is normally 2-3 business days to clear the cheque/money order.

Please make all cheques / money orders payable to "Photo-Shop-Studio" and write your name and order number on the back of the cheque/money order to streamline our processing of your order. You can deposit the cheque / money order into our bank account at Westpac bank or mail to Photo-Shop-Studio at 520 Parramatta Road, Ashfield NSW 2131

3. PayPal

You may also choose to pay via PayPal into our account: paypal@photo-shop-studio.com.au

4. Visa or MasterCard Credit cards ( ID Verification required )

All online and phone orders are subject to our verification procedure for the protection of the credit card holder. You are required to provide proof of ID and address to verify that you are the legitimatecard owner. A copy of ID and credit card is to be provided or emailed for approval. We reserve the right to refuse an order that the credit card detail and address cannot be verified.

Your credit card details including the name on card, card number, expiry date and security code must be provided.  Whilst Photo-Shop-Studio ensure the safety payment processing for its transactions with our customers, We will not be responsible for any damages, consequential losses (whether direct or indirect) suffered by a customer whose credit card is fraudulently used or is used in an unauthorized manner. 

Note: We do not accept any credit card payment from overseas orders.

Ownership of goods does not pass until accounts are PAID IN FULL.Once your payment is cleared, we will confirm acceptance of your order via an email and also notify you once the good is dispatched. If your payment is not received within 3 days from the date that you receive your Order Confirmation, we reserve the right to cancel the transaction.

 

RETURN POLICY

You may return the faulty item with manufacturer's defect for replacement or refund within 7 days from date of purchase. After this period has lapsed, we may opt to repair or replace (replacements are only given where we cannot repair the item and repairs take first precedence). We cannot accept the return of any non-faulty items under any circumstance, in particular to all cameras, lenses, memory cards, monitors, microphones or electronic items.

We are not obliged to refund nor accept returns for incorrect choice of purchase or change of mind. We may agree to exchange incorrectly ordered items if the package has never been opened or used. 15% restocking fee will apply for exchanges. No refund will be issued for freight, postage or insurance costs.

You are not entitled to any refund or exchange if there is any damage to the packaging only incurred in transit. The packaging is only to protect the Goods themselves.


PRIVACY POLICY

Photo-Shop-studio is committed to protecting the privacy of your personal information under the Australian Privacy Act 1988 (as amended by the Privacy Amendment (Private Sector) Act 2000) .

Generally, the information we collect about customers includes your name, phone numbers, home or work address, delivery address, payment, credit and billing information, and e-mail addresses. In some instances, we may also collect your ID, such as a driver license to verify your identity to preventing fraud and other criminal activities.

We collect your personal information for the primary purpose of being able to sell and promote our products to you so that we can carry out the following actions:

  • to provide you with products and services that you have requested from us;

  • to answer your question(s) and provide you with information or advice;

  • to create orders, agreements for the sale of products or services, tax invoices or receipts;

  • to verify identity of credit card holder against credit card fraud; 

  • to communicate with you, including about products and services, special offers, workshops, and events which might interest you;

  • to provide your personal information to third parties that assist us in providing products and services you have requested, such as delivery service providers;

  • to interact with you via social media and digital marketing;

  • to carry out administration, marketing, fraud and loss prevention activities, procurement, product warranty and services to you;

  • to comply with laws or regulations or any directions given by regulators or authorities; or

  • if you are a candidate seeking for employment.

Except in the circumstances described above, we will not disclose or share any personal information with our business partners unless we you give us your specific permission to do so. We will take reasonable steps to ensure that the personal information that we hold is stored in a secure environment protected from misuse, interference and loss and any unauthorized access, modification or disclosure.  By providing your personal information to us or by agreeing to accept the terms of this privacy policy, you consent to your personal information being included in our database to be used for direct marketing purposes, including those described above, however, you can opt-out, unsubscribe or make a request not to receive direct marketing communications from us. We will stop sending you these materials, if you make a request not to receive direct marketing communications from us.

If you have any queries or concerns, further information can be obtained by contacting us at info@photo-shop-studio.com.au

APPLICABLE LAWS

These terms and conditions are governed by, and you agree to submit to, the laws applicable in the State of New South Wales, Australia. These terms shall be interpreted and governed by the law of New South Wales, and any disputes in relation to them are subject to the jurisdiction of the courts in New South Wales.

 

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Copyright 2020 Australia Photo-Shop-Studio Ltd ABN 98127997291. All Rights Reserved. Visit us at 520 Parramatta Road, Ashfield NSW 2131. Photo-Shop-Studio has made appropriate efforts to avoid errors or omission in the content of this website. The user of this website acknowledges that some errors or omissions may be inherent in the content of the website, which cannot be prevented. Photo-Shop-Studio reserves the rights, at any time to modify, alter, or update the contents on our website(s) and / or these terms of use and disclaimer and all users shall be bound by the terms and conditions so modified, altered or updated. Any mistake, error or discrepancy noted may be brought to our attention and appropriate efforts shall be undertaken to rectify the same.
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